Group-IB, a Singapore-based cybersecurity company, has joined TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral support alliance, to fast track interactions with other vendors in resolving multiparty integration issues. By joining TSANet ecosystem Group-IB will leverage easy-connect process with other vendors’ engineering teams to ultimately reduce the resolution time significantly for its customers. Group-IB joins hundreds of TSANet Members including Cisco Systems, Citrix Systems, Dell EMC, Hewlett-Packard Enterprise, IBM, Microsoft Corporation, Nutanix NetApp, Red Hat and VMware.
Multivendor integration can be frustrating and time consuming especially in cybersecurity industry, where you sometimes need to glue together complex threat detection or threat intelligence solutions critical for customers’ operations in a timely manner. TSANet provides a framework for establishing and maintaining effective collaboration between engineering teams working on a common customer issue. This allows to ultimately ensure a higher level of support to Group-IB’s and other TSANet members’ clients.
Direct and timely communication between technical teams is essential when it comes to resolving product integration issues that involve multiple parties or customizing the requirements of a shared customer. TSANet allows to have a single point of contact with more than 700 technology companies, facilitate collaboration between engineering teams to solve integration issues faster and easier, and we are delighted to join the alliance.
Group-IB CTO and Head of Threat Intelligence
We are very pleased to have Group-IB join the alliance. Cybersecurity has grown tremendously over the past several years, and collaboration between cybersecurity and other technology vendors is a necessity.
TSANet president
