Careers at Group-IB

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About Group-IB

550+

employees

60+

countries where Group-IB products are used

18 years

of hands-on experience

20 000+

blocked phishing sites

70%

technical specialists

1 200+

high-profile investigations worldwide

Group-IB is the next generation of engineers and cybersecurity professionals who put forward bold and innovative ideas that help identify cyberattacks before they even begin.

We make the future safer by fighting international crime and creating products and services that protect people, businesses, and governments across the globe. Our solutions are based on exhaustive threat hunting operations and on monitoring the tactics, tools, and infrastructure used by attackers.

Ready to help make the world a safer place? Join Group-IB today.

Send us your CV to job@group-ib.com and specify the desired vacancy in the subject line.

Why Group-IB?

  • Our global HQ is in Singapore.
  • We are building a global threat hunting infrastructure and gaining visibility of local threat landscapes by opening offices in all major regions worldwide.
  • At Group-IB you can innovate and develop your own products and services while boosting your hard and soft skills.
  • You can gain experience in different teams and roles. Group-IB doesn’t limit your opportunities for involvement.
  • We can either help you choose a career path in cybersecurity or create a new profession for you and support your move to any of our international offices.

What we offer

Professional development

You can relocate to one of our international offices, try your hand in another department, or bring a new business idea to life.

You can relocate to one of our international offices, try your hand in another department, or bring a new business idea to life.

Training courses
and certificates

You will have the opportunity to complete professional training courses and certifications at the company’s expense.

You will have the opportunity to complete professional training courses and certifications at the company’s expense.

Healthcare

You will receive health insurance, including dental care.

You will receive health insurance, including dental care.

Personal growth

We organize a wide range of programs designed to improve your soft skills, teach new skills, and develop other areas of growth.

We organize a wide range of programs designed to improve your soft skills, teach new skills, and develop other areas of growth.

Incentives for initiatives

We encourage our team to contribute to technical blogs, write articles, create sports teams, and other activities in exchange for rewards.

We encourage our team to contribute to technical blogs, write articles, create sports teams, and other activities in exchange for rewards.
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Pre-sales manager (in Riyadh)

About the role:

You will be located in Riyadh and lead pre-sales activities in the Kingdom of Saudi Arabia. You will be working with Group-IB clients to deliver deployment and customization of solutions at the Customer’s site. As a technical advisor to the client you will make sure a successful solutions’ functioning and sales support to the team.

Tasks to solve:

  • Provide strong client engagement.
  • Formation of customer expectations from the results of services.
  • Preparation of project documentation.
  • Elaboration with customers of the product implementation architecture.
  • Management and control of pre-sale activities.
  • Conducting of seminars and trainings.
  • Delivery, installation and configuration of Group-IB solutions at the Customer’s site.
  • Remote deployment and customization of solutions.
  • Ensuring the functioning of the solution on pilots and during the subscription.
  • Technical customer support.

Apply for this vacancy if you have the following qualifications:

  • At least 3 years’ experience in Pre-Sales activities in high-tech industry.
  • Knowledge of practical information security (main threats, vulnerabilities and protection technologies, a common understanding of how a botnet works, what kinds of malware exist).
  • Highly developed technical capability across a wide range of cyber security products.
  • Ability to convey technical information into the business language.
  • Strong understanding of modern operating systems.
  • Strong understanding of modern cryptography.
  • Ready to learn and develop your skills to become a leading expert in the field.

What else we appreciate in our team:

  • Knowledge of network technologies (DNS, DHCP, IP, OSI/ISO, mail systems, SSL, VPN, SPAN, GRE, VLAN, etc).
  • Knowledge of different Operating Systems.
  • Strong ability to understand and analyze log and network packet data.
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Digital Forensic Specialist (in Singapore)

About the role:

Our forensic and malware analyses have helped victims of infamous hacker groups come out as victors in courts of law. We’ve done 1000+ successful investigations around the globe. To join us, you will need to live, breathe and dream about imaging, looking into a labyrinth of data and connecting the dots to help our clients while understanding the tactics, techniques and procedures used by the criminal to connect the dots to a potential attribution.

Tasks to solve:

  • Visit clients to collect and formalize sources of digital evidence.
  • Collect and Recover data. Run necessary tools and your scripts for collection forensic artifacts.
  • Identify counter-criminalistic methods and techniques.
  • Reconstruct the most sophisticated cyberattacks based on the collected sources of digital evidence.
  • Conduct root cause analysis and provide recommendations for security improvement.
  • Present your high-level findings to Senior executives.
  • Support or provide expert testimony in depositions, trials, and other proceedings, if required.
  • Consult with and take direction from supervisors, and clients regarding case investigation and status.
  • Contribute to a curriculum and conduct clients’ training sessions and workshops.
  • Develop and broaden forensic skills set through external training and research.
  • Support the mentorship and technical development of Consultants in Digital Forensics.
  • Participate in technical meetings and working groups to address issues related to malware security, vulnerabilities and issues of cybersecurity and preparedness.
  • Highly eloquent with public speaking experiences and the ability to represent Group-IB as a subject matter expert and present knowledge in industry conferences, webinars, and closed door sharing sessions.

Apply for this vacancy if you have the following qualifications:

  • Bachelor’s degree, preferably in Forensic Computing, Computer Science or Computer Security.
  • Knowledge of Digital Forensic Industry standards, chain of custody procedures, forensic methodologies, best practices and evidence handling.
  • An advanced understanding of complex data collection and preservation principles.
  • An advanced understanding of networking concepts and experience in working with networked systems.
  • An advanced understanding of security appliances including but not limited to IDS, IPS, Firewall, and SIEM systems.
  • An advanced understanding of Microsoft Windows and *nix operating systems.
  • Knowledge and experience with digital forensic hardware/software, such as Magnet AXIOM/IEF, BlackBag BlackLight, Cellebrite UFED, and other related hardware and software.
  • Knowledge and experience with personal computers and server hardware, to include RAID and networked drive storage systems, smartphones, tablets.
  • Experience with cloud infrastructures for the enterprise, such as Amazon Web Services (AWS), G Suite, Office 365, and Azure.
  • Experience with conducting log analysis if Windows Events Logs, Apache, IIS and firewall logs.
  • Proficiency with database querying and analysis.
  • Experience with command line tools (grep, sed, awk, powershell), python, and other programming languages.
  • Proficiency with MS Office Applications, and familiarity with Windows, Macintosh, and Linux operating systems.
  • Experience in conducting forensic imaging and examinations of digital and electronic media, including, but not limited to: computer hard drives, external drives, mobile devices, network devices, and any other device that stores digital evidence.
  • Experience in conducting forensic analysis as part of incident response or incident investigations.
  • Maintaining forensic certifications, GCFE, GCFA, MCFE, or similar.
  • Strong attention to detail and high concern for data accuracy.
  • Comfortable with intermittent period of significant work and travel, evening and weekend hours.
  • Fluency in English.
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Cyber Threat Intelligence Analyst (in Singapore)

About the role:

One of the main tasks of Group-IB is to improve cybersecurity globally. The candidate’s role is to be responsible for the Threat Intelligence activities in the APAC countries. “Threat Intelligence” allows to track threat actors planning to, or targeting an organization.

Tasks to solve:

  • Drive the Cyber intelligence operating environment preparation lifecycle.
  • Work with the CTI team and participate in the Cyber threat intelligence lifecycle.
  • Work with various teams to manage Cyber threat intelligence feeds, aggregation and sharing both internally and external.
  • Analysis of identified threats, detection of major risks and recommendations, search for additional information.
  • Communicate with owners of resources of illegal content.
  • Participate in investigations related to information security.
  • Perform analysis on campaigns, threat actor TTPs (Tactics, Techniques and Procedures), technical indicators of compromise, cyber-attack trend, and exploitation of technology.
  • Proactively identify and provide threat insights to improve overall Cybersecurity risk posture.
  • Participate in industry threat intelligence forums, maintain up-to-date security industry awareness and attack trends.

Apply for this vacancy if you have the following qualifications:

  • Degree in Information Security, Computer Science, Engineering, International Relations, Security Studies, Intelligence Studies, Social Sciences or Cyber security.
  • Professional security related qualification (i.e. OSCP, GCIA, GCIH, GCFA, GPEN, CISSP etc.) is preferred.
  • Fluency in English is a must, Fluency in a second language (Any ASEAN language is advantageous).
  • Highly developed research and analytical skills.
  • Ability to leverage commercial and open source online research tools to identify and navigate resources - online forums, specialized Websites, social media, dark web and other sources.
  • Good understanding of various Cyberattack TTPs and attack frameworks, IT and security infrastructure, operating systems.
  • Experience in some programming Python, use of analytics tools, big data sets, scripting python Perl/SQL and other query languages.
  • Hands-on experience with commercial and open source tools to gather information.
  • Investigative and analytical problem solving skills.
  • Critical thinking and contextual analysis abilities.
  • Curious and inquisitive mindset.

What else we appreciate in our team:

  • Experience in Exploits, Malware, Hacking, Penetration testing and Red teaming.
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Inside Sales Manager (in Singapore)

About the role:

As an Inside Sales manager, you will be an essential part of the International Business Development Team, helping to generate new great business opportunities. You will have a chance to start your career in cybersecurity sales and deliver our best-in-class solutions by making a deep dive into the industry.

Tasks to solve:

  • Execute campaigns to target new sales opportunities through follow-up and outbound cold calls/emails.
  • Work closely with the Business Development Team, Partner Channel and Marketing teams on lead management.
  • Route warm opportunities to the relevant sales executives for further development and closure.
  • Build and maintain a constant pipeline of new clients based on provided leads from marketing campaigns.
  • Update and maintain clients' database details within CRM in a diligent way.

Apply for this vacancy if you have the following qualifications:

  • You are a hunter and results-driven person in nature, seeking an opportunity to start and build your career in cybersecurity sales.
  • Client-centric mindset and approach.
  • Excellent analytical, communication and presentation skills.
  • Previous inside sales/sales experience in a tech field would be an advantage.
  • Strong passion for cyber security and high-tech technologies.
  • Degree in a relevant field (Business, Marketing, Management in IT/IS might be an advantage).
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Business Development Manager (in Benelux)

About the role:

You will hunt in your territory (Benelux), drive new business opportunities by being a spokesperson for Group-IB. You feel comfortable speaking with C-Level executives as well as the most highly skilled threat intelligence or anti-fraud specialists about threat actors such as Anunak, Cobalt, MoneyTaker, Silence, or Fraud Techniques and how to defend against them including credential stuffing, brute force attacks on websites, and bot activity to conduct price-scaping. You will hunt new business and maintain those customers you have by being the go-to man or woman for the above topics.

Tasks to solve:

  • Develop the Benelux market and act as an industry go-to-expert in the areas of threat intelligence, anti-fraud, network security, incident response or other applicable cyber security topics.
  • Manage existing Benelux customers as well as hunt new opportunities in the market.
  • Manage existing distribution channel, evaluate its effectiveness and pivot if necessary to additional partners which can help you achieve your regional goals.
  • Work together with the EMEA partner manage to onboard, train and remain systematic with the channel to uncover new opportunities to develop revenue for our partners and solve problems for their customers.
  • Identify, manage, and close multiple opportunities and projects at the same time, develop our commercial business in your territory and ensure accurate overview and forecasts.
  • Target, educate, and persuade new customers to use Group-IB products.

Apply for this vacancy if you have the following qualifications:

  • 3+ years of closing/quota carrying experience in the software industry, preferably within security, extra points for threat intelligence, or an actor-centric cyber security company.
  • Have experience working, or selling to the financial sector in Scandinavia.
  • Have experience working with the financial CERTs in the region.
  • BA/BS or equivalent combination of education and experience.
  • Track record of success consistently exceeding overall goals in security technology sales.
  • Entrepreneurial drive and ability to sell creative solutions into new markets.
  • Confidence and track record building a new territory.
  • Comfortable calling at the senior executive level.
  • Highly effective written, presentation, and closing skills.
  • Ability to travel extensively.
  • Dynamic, high-energy self-starter.
  • Experience with information security or threat intelligence a plus.
  • Fluency in English, bonus for multiple languages.
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APAC Partner Manager (in Singapore)

About the role:

You will be located in our Singapore Global HQ and lead all partners in coordination with our regional sales directors. You will be tasked with better organizing, activating and tracking existing partners, while identifying and acquiring new partners, onboarding them together with our internal training team and tracking their progress to help with business development throughout the APAC market. To be a successful candidate, you should be able to elevate what we already have developed in terms of partners throughout APAC and have a clear strategy to pull out additional value from existing partners.

Tasks to solve:

  • Work closely with the partners to promote Group-IB Sales growth.
  • Actively target, recruit and onboard new partners into the Group-IB ecosystem.
  • Assist partners during deployments, installations, troubleshooting and training of Group-IB
  • Products together with our pre-sales and technical teams.
  • Manage training and enablement of partner’s security analysts on an ongoing basis.
  • Develop and drive joint marketing activities with select partners.
  • Assist with demo environments, ensuring partners have necessary training and technologies to demonstrate to Group-IB customers.
  • Act as an interface between the Partners and other Group-IB technical staffs to resolve outstanding issues.
  • Represent Group-IB at relevant events, public speaking opportunities and other customer/partner forums as required.
  • Capture and communicate market intelligence, what partners are doing well, and partner feedback on a regular basis.

Apply for this vacancy if you have the following qualifications:

  • Proven track record of developing and managing an APAC channel in the fields of Threat Intelligence, Anti-Fraud or network security.
  • Minimum 5 years’ experience with an IT manufacturer with an emphasis on channel management.
  • Cyber domain expertise within a core security discipline (e.g. cyber threat hunting, security operations, forensics, incident response, threat detection, security assessments, or penetration testing) with additional knowledge of security tools, industry trends, and methodologies.
  • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives – keen sense of attention to detail.
  • Bachelor’s Degree in Computer Science, Cyber Security, or related field.
  • Strong administration skills and highly organized.
  • Ability to travel internationally up to 50% if the situation allows.
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Junior Penetration Tester (in Singapore)

About the role:

The internship is the opportunity to join our team of highly professional specialists, get the unique experience and become our permanent member. We offer at least three months paid internship with possible subsequent employment in case of high performance. If you are a recent graduate or a final year-student with the technical background, if you are eager to be a part of cyber security company of the future and ready to disrupt the APAC cyber security market with us, apply for the internship.

Tasks to solve:

  • Perform Penetration Tests and Web-Application Vulnerability Assessments.
  • Generate comprehensive reports based on findings.
  • Provide mitigation strategies and remediation steps.

Apply for this vacancy if you have the following qualifications:

  • Understanding of Web-Application development and common technologies.
  • Understanding of Web-Application vulnerability types(OWASP Top 10).
  • Familiarity with Penetration Testing tools(Metasploit, Burp Suite, nmap, Bloodhound, scanners).
  • Knowledge of popular operating systems, network technologies, network services.
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Junior Integration/Implementation Engineer (in Singapore)

About the role:

The internship is the opportunity to join our team of highly professional specialists, get the unique experience and become our permanent member. We offer at least three months paid internship with possible subsequent employment in case of high performance. If you are a recent graduate or a final year-student with the technical background, if you are eager to be a part of cyber security company of the future and ready to disrupt the APAC cyber security market with us, apply for the internship.

Tasks to solve:

  • Selection and assembling of hardware appliances for company’s network solutions.
  • Configuring and updating firmware and software.
  • OS deployment, its setup.
  • Delivery of prepared equipment to customers’ sites and its on-site implementation.
  • Technical support of customers, troubleshooting, participating in Q&A of the products.
  • Preparation of internal infrastructure for testing, deployment, updating, troubleshooting and demonstrations of company’s solutions.
  • Completing and updating the knowledge base about owned hardware equipment (hardware and software lifecycle management), software licenses, configurations, warranties, etc.
  • Automating manual tasks.
  • Participating in creation of business processes and pipelines for the integration team.

Apply for this vacancy if you have the following qualifications:

  • Understanding basic concepts of cybersecurity.
  • Understanding of computer architecture.
  • Confident knowledge of networking.
  • Experience of working with Linux: understanding OS architecture, working in CLI (without any GUI), bash scripting skills.
  • Ability to learn continuously.
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Junior Cyber Security Analyst (in Singapore)

About the role:

The internship is the opportunity to join our team of highly professional specialists, get the unique experience and become our permanent member. We offer at least three months paid internship with possible subsequent employment in case of high performance. If you are a recent graduate or a final year-student with the technical background, if you are eager to be a part of cyber security company of the future and ready to disrupt the APAC cyber security market with us, apply for the internship.

Tasks to solve:

  • Participation with High-Tech Crime Investigation Department in the investigation of cyber incident like phishing, data theft, web server compromising, malware attacks, DDoS, etc.
  • Collecting digital evidence and its analysis: logs, emails, server’s and workstation images.
  • Reconstruction of the incident chronology, TTPs of threat actors and their toolkit.
  • OSINT tasks.
  • Developing of automation tools for logs processing and analysis.
  • Developing a set of measures for incident containing.

Apply for this vacancy if you have the following qualifications:

  • Knowledge and experience in working with OSINT skills.
  • Experience in Windows, Linux.
  • Understanding the work of Internet protocols (SMTP, POP3, IMAP, FTP, HTTP, SSL).
  • Understanding of DNS working principles (domains, Whois, IP addresses).
  • Experience with web hosting and email servers.
  • General understanding of databases, web servers, CMS.
  • Higher education (recent graduates or final year students).
  • Fluent Chinese and English.
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Junior Cyber Threat Intelligence Analyst (in Singapore)

About the role:

The internship is the opportunity to join our team of highly professional specialists, get the unique experience and become our permanent member. We offer at least three months paid internship with possible subsequent employment in case of high performance. If you are a recent graduate or a final year-student with the technical background, if you are eager to be a part of cyber security company of the future and ready to disrupt the APAC cyber security market with us, apply for the internship.

Tasks to solve:

  • Work with the CTI team and participate in the Cyber threat intelligence lifecycle.
  • Analysis of identified threats, detection of major risks and recommendations, search for additional information.
  • Communicate with owners of resources of illegal content.
  • Developing of automation tools.
  • Participate in investigations related to information security.
  • Perform analysis on campaigns, threat actor TTPs (Tactics, Techniques and Procedures), technical indicators of compromise, cyber-attack trend, and exploitation of technology.

Apply for this vacancy if you have the following qualifications:

  • Degree in Information Security, Computer Science, Engineering, International Relations, Security Studies, Intelligence Studies, or Cyber security (or final-year student).
  • Curious and inquisitive mindset.
  • Critical thinking and contextual analysis abilities.
  • Investigative and analytical problem solving skills.
  • Experience in some programming Python, use of analytics tools, big data sets, scripting python Perl/SQL, ELK and other query languages.
  • Fluent English, Chinese is an advantage.
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Junior Digital Forensics Specialist (in Singapore)

About the role:

The internship is the opportunity to join our team of highly professional specialists, get the unique experience and become our permanent member. We offer at least three months paid internship with possible subsequent employment in case of high performance. If you are a recent graduate or a final year-student with the technical background, if you are eager to be a part of cyber security company of the future and ready to disrupt the APAC cyber security market with us, apply for the internship.

Tasks to solve:

  • Conduct forensic imaging of computers, tablets, mobile phones and other potential sources of digital evidence.
  • Conduct forensic gathering of RAM, network traffic capture.
  • Process and analyze data with digital forensic tools.
  • Conduct computer forensic investigations followed by writing a report.
  • Collecting critical data that forms part of the eDiscovery process.
  • Support applications specific to eDiscovery.
  • Conduct research into project-related issues.
  • Drafting reports and presentations to explain the findings.
  • Manage inventory of evidence while adhering to chain of custody standard methodologies.
  • Perform other duties as assigned.

Apply for this vacancy if you have the following qualifications:

  • Bachelor’s degree, preferably in Forensic Computing, Computer Science or Computer Security (or final-year student).
  • Knowledge of Digital Forensic Industry standards, chain of custody procedures, forensic methodologies, best practices and evidence handling.
  • Understanding of complex data collection and preservation principles.
  • Understanding of networking concepts and experience in working with networked systems.
  • Understanding of security appliances including but not limited to IDS, IPS, Firewall, and SIEM systems.
  • Understanding of Microsoft Windows and *nix operating systems.
  • Strong attention to detail and high concern for data accuracy;
  • Fluency in English. Bonus for Chinese, or other local languages.
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Junior Data Analyst (in Singapore)

About the role:

The internship is the opportunity to join our team of highly professional specialists, get the unique experience and become our permanent member. We offer at least three months paid internship with possible subsequent employment in case of high performance. If you are a recent graduate or a final year-student with the technical background, if you are eager to be a part of cyber security company of the future and ready to disrupt the APAC cyber security market with us, apply for the internship.

Tasks to solve:

  • The main area of work is the developing of a text data processing and analysis service (Natural Language Processing).
  • Unloading, exploring and preparation of text corpora (tokenization, lemmatization, filtering).
  • Analyzing the semantic relationship between text data.
  • Text corpora categorization by using probabilistic topic models.
  • Selection of metrics and quality evaluation of the categorization results.
  • Training neural network models for text classification.
  • Developing of services based on the obtained models.
  • Participation in university’s and specialized local conferences.

Apply for this vacancy if you have the following qualifications:

  • Knowledge in the field of probability theory and statistics.
  • Strong analytic skills.
  • Knowledge of Python language.
  • Experience of working with Linux: understanding OS architecture, working in CLI (without any GUI).
  • Ability to learn continuously.
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Content Marketing Manager (Global)

THE ROLE:

As a content marketing manager, you will create great stories that will open up the world of cybersecurity to people, find ways to tell potential and existing clients how to make their work and life safer through our solutions, build the strongest and most recognizable brand of the company as the top experts in cybersecurity. You can work at one of our offices or remotely from EMEA/APAC markets.

TASKS TO SOLVE:

  • Produce high-quality articles, white papers, email campaigns, case studies, presentation content, web copy, and other necessary marketing content.
  • Serve as an exemplary writer, consistent with our company’s tone and mission. You write clean, concise, well-polished copy.
  • Continuously measure and improve content performance; create reports leveraging Google Analytics and social media analytics tools.
  • Build and maintain editorial calendar and written guidelines.
  • Stay up to date with the latest industry trends and customer challenges via personal research and communication with industry analysts in order to build a more effective editorial calendar.
  • Work closely with key stakeholders (i.e. product owners), product managers, and other departments to create effective marketing strategies that properly and consistently articulate the core benefits of our solution portfolio.
  • Coordinate with the design, marketing, and other internal teams to create and review all content and ensure a consistent message.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • At least 3 years experience in a similar role in high-tech industry.
  • Familiarity with product positioning principles and is ready to prepare a material based on selling points and value propositions provided by your colleagues.
  • Experience working with marketing automation systems (Marketo, Hubspot), Google Analytics would be an advantage.
  • Technical writing experience is a plus.
  • Knowledge and experience of localization best practices.
  • Experience managing content projects, including coordinating with other teams.
  • Independent worker capable of managing multiple deadlines with little supervision.
  • Strong communicator and collaborator; able to work with a variety of teams, possessing excellent written communications skills.
  • Strong interest in cybersecurity technologies.
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Marketing Specialist

THE ROLE:

In this role, you will be responsible for the design, implementation and execution of field marketing campaigns and events as part of expanding our marketing activities across the APAC market. You will work closely with the APAC and Global Marketing Team and Sales Team to promote lead generation and create upsell opportunities.

TASKS TO SOLVE:

  • Execution of the regional marketing plan in APAC and provide marketing support for the APAC Sales team.
  • Plan and execute of APAC marketing activities, optimize lead flow and ensure accurate andtimely data capture and upload.Localize and produce all marketing collaterals in a timely and accurate manner across APAC
  • Liaise with external agencies and vendors and manage deliverables.
  • Assist in market research and generating go-to-market strategies.Develop creative and innovative ways to maximize marketing opportunities.
  • Monitor and tabulate marketing expenses within given marketing budget
  • Be part of the team that strategies marketing plans and objectives, working closely with FieldMarketing Manager, APAC, Business Development Managers and the global marketing team.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • 3 years Marketing experience with at least 1 year experience in business-to-business (B2B) environment, high-tech products or services will be preferred.
  • A Bachelor Degree from a reputable local university with good academic achievement.
  • Experience in Marketing Automation Tool such as Marketo Strong project management skills with demonstrated ability to manage multiple programs and priorities across different teams.
  • Strong communication skills, excellent level of written and spoken English.
  • Ability to manage budget and manage multiple priorities under tight project deadlines.
  • Can-do attitude, multitasker and willing to go the extra mile.Strong business acumen, attention to detail and eager to learn.
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Pre-Sales Manager (Vietnam)

ABOUT THE ROLE:

You will be located in our Hanoi Office and lead pre-sales activities within the Vietnam market. You will be working with Group-IB clients to deliver deployment and customization of solutions at the Customers site. As a technical advisor to the client you will make sure a successful solutions functioning and sales support to the team.

TASKS TO SOLVE:

  • Provide strong client engagement.
  • Formation of customer expectations from the results of services.
  • Preparation of project documentation.
  • Elaboration with customers of the product implementation architecture.
  • Management and control of pre-sale activities.
  • Conduct seminars and training.
  • Delivery, installation and configuration of Group-IB solutions at
  • the Customers site.
  • Remote deployment and customization of solutions.
  • Ensure the functioning of the solutions on pilots and during the subscription.
  • Technical customer support.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • At least 3 years experience in Pre-Sales activities in the high-tech industry or 5 years experience in cyber security
  • Knowledge of practical information security (main threats, vulnerabilities and protection technologies, a common understanding of how a botnet works, what kinds of malware exist);
  • Highly developed technical capability across a wide range of cybersecurity products
  • Ability to convey technical information into the business language
  • Strong understanding of modern operating systems.
  • Strong understanding of modern cryptography.
  • Ready to learn and develop your skills to become a leading expert in the field.

WHAT ELSE WE APPRECIATE IN OUR TEAM:

  • Knowledge of network technologies (DNS, DHCP ,IP, OSI/ISO, mail systems, SSL,VPN, SPAN, GRE, VLAN, IDS, IPS, Firewall etc).
  • Knowledge of different Operating Systems.
  • Strong ability to understand and analyze log and network packet data
  • Fluent in English and Vietnamese
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Content Marketing Manager, Global

ABOUT THE ROLE:

As a content marketing manager, you will create great stories that will open up the world of cybersecurity to people, find ways to tell potential and existing clients how to make their work and life safer through our solutions, build the strongest and most recognizable brand of the company as the top experts in cybersecurity. You can work at one of our offices or remotely from EMEA/APAC markets.

TASKS TO SOLVE:

  • Produce high-quality articles, white papers, email campaigns, case studies, presentation content, web copy, and other necessary marketing content.
  • Serve as an exemplary writer, consistent with our company’s tone and mission. You write clean, concise, well-polished copy.
  • Continuously measure and improve content performance; create reports leveraging Google Analytics and social media analytics tools.
  • Build and maintain editorial calendar and written guidelines.
  • Stay up to date with the latest industry trends and customer challenges via personal research and communication with industry analysts in order to build a more effective editorial calendar.
  • Work closely with key stakeholders (i.e. product owners), product managers, and other departments to create effective marketing strategies that properly and consistently articulate the core benefits of our solution portfolio.
  • Coordinate with the design, marketing, and other internal teams to create and review all content and ensure a consistent message.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • At least 3 years’ experience in a similar role in high-tech industry.
  • Familiarity with product positioning principles and is ready to prepare a material based on selling points and value propositions provided by your colleagues.
  • Experience working with marketing automation systems (Marketo, Hubspot), Google Analytics would be an advantage.
  • Technical writing experience is a plus.
  • Knowledge and experience of localization best practices.
  • Experience managing content projects, including coordinating with other teams.
  • Independent worker capable of managing multiple deadlines with little supervision.
  • Strong communicator and collaborator; able to work with a variety of teams, possessing excellent written communications skills.
  • Strong interest in cybersecurity technologies.
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Marketing Specialist, Singapore

ABOUT THE ROLE:

In this role, you will be responsible for the design, implementation and execution of field marketing campaigns and events as part of expanding our marketing activities across the APAC market. You will work closely with the APAC and Global Marketing Team and Sales Team to promote lead generation and create upsell opportunities.

TASKS TO SOLVE:

  • Execution of the regional marketing plan in APAC and provide marketing support for the APAC Sales team.
  • Plan and execute of APAC marketing activities, optimize lead flow and ensure accurate and
  • timely data capture and upload.
  • Localize and produce all marketing collaterals in a timely and accurate manner across APAC.
  • Liaise with external agencies and vendors and manage deliverables.
  • Assist in market research and generating go-to-market strategies.
  • Develop creative and innovative ways to maximize marketing opportunities.
  • Monitor and tabulate marketing expenses within given marketing budget
  • Be part of the team that strategies marketing plans and objectives, working closely with Field
  • Marketing Manager, APAC, Business Development Managers and the global marketing team.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • 3 years Marketing experience with at least 1 year experience in business-to-business (B2B) environment, high-tech products or services will be preferred.
  • A Bachelor Degree from a reputable local university with good academic achievement.
  • Experience in Marketing Automation Tool such as Marketo
  • Strong project management skills with demonstrated ability to manage multiple programs and priorities across different teams.
  • Strong communication skills, excellent level of written and spoken English.
  • Ability to manage budget and manage multiple priorities under tight project deadlines.
  • Can-do attitude, multitasker and willing to go the extra mile.
  • Strong business acumen, attention to detail and eager to learn.
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Pre-Sales Manager, Vietnam

ABOUT THE ROLE:

You will be located in our Hanoi Office and lead pre-sales activities within the Vietnam market. You will be working with Group-IB clients to deliver deployment and customization of solutions at the Customer’s site. As a technical advisor to the client you will make sure a successful solutions’ functioning and sales support to the team.

TASKS TO SOLVE:

  • Provide strong client engagement.
  • Formation of customer expectations from the results of services.
  • Preparation of project documentation.
  • Elaboration with customers of the product implementation architecture.
  • Management and control of pre-sale activities.
  • Conduct seminars and training.Delivery, installation and configuration of Group-IB solutions at the Customer’s site.
  • Remote deployment and customization of solutions.
  • Ensure the functioning of the solutions on pilots and during the subscription.
  • Technical customer support.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • At least 5years’ experience in Pre-Sales activities in the high-tech industry.
  • Knowledge of practical information security (main threats, vulnerabilities and protection technologies, a common understanding of how a botnet works, what kinds of malware exist);
  • Highly developed technical capability across a wide range of cybersecurity products
  • Ability to convey technical information into the business language
  • Strong understanding of modern operating systems.
  • Strong understanding of modern cryptography.
  • Ready to learn and develop your skills to become a leading expert in the field.

WHAT ELSE WE APPRECIATE IN OUR TEAM:

  • Knowledge of network technologies (DNS, DHCP ,IP, OSI/ISO, mail systems, SSL,VPN, SPAN, GRE, VLAN, IDS, IPS, Firewall etc).
  • Knowledge of different Operating Systems.
  • Strong ability to understand and analyze log and network packet data
  • Fluent in Vietnamese
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Internal Communications Executive, Singapore

ABOUT THE ROLE:

Group-IB is looking for a goal-oriented, creative and open-minded specialist keen to work in a dynamic and rapidly growing company focused on international markets to join the internal communications team.

TASKS TO SOLVE:

  • Plan and organize educational, sports and entertainment events for Group-IB’s HQ in Singapore.
  • Help create a corporate culture that encourages honing professional skills and achieving creative potential.
  • Draft content for corporate communication channels, create new formats (pages), and edit and publish company news on the portal and in internal channels.
  • Draft email newsletters and interact with the company’s departments to collect news about employees (achievements, events, etc.).
  • Ensure that the internal merchandise store functions properly (including logistics and stock renewal).
  • Help develop and implement the concept of business events for company employees (business sessions, strategic sessions, synchronous meetings, etc.).
  • Organize training events within the company (meetups, webinars) led by Group-IB employees or external speakers.
  • Organize internal events (international holidays, key dates for Group-IB).
  • Introduce motivational, encouraging, and playful formats for internal communications.
  • Help improve office space and well-being based on employee wishes and feedback.
  • Monitor various events in the sports, art, movie and music industries in order to organize visits or give company employees the chance to take part in events, on terms that are favorable for the company.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • 1-2 years of experience (especially in high-tech companies, new industries, IT/cybersecurity sector)
  • Ability to work with a geographically distributed team
  • Consistency and systematic approach to tasks
  • Ability to manage budgets
  • Creative approach, ability to come up with out-of-the box solutions and try different options
  • Sense of independence, responsibility, and self-discipline
  • Sense of initiative
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PR Manager, Singapore

ABOUT THE ROLE:

The main task of the Group-IB PR manager is to establish an impeccable reputation for the company in the international market and to mitigate risks in the regions of operation by improving the company’s information openness and transparency.

TASKS TO SOLVE:

  • Participate in the creation of Group-IB’s comms strategy and shaping of the current information agenda for the relevant markets in the region.
  • Develop and launch PR campaigns, predict the effect of specific planned events on the company’s reputation.
  • Together with the Threat Intelligence, Digital Forensic & Incident Response and other experts, maintain the corporate blog: create and find new angles for presenting tech content (reports, research papers) for the public.
  • Interact daily with traditional and new media (business, social and political, trade) to promote the company’s technologies, services, and research and other stories related to the company's ecosystem.
  • Work with the Design and Digital teams to create relevant content for Group-IB's own corporate digital assets.
  • Analyze and respond to media queries, including in situations when the agenda changes drastically and the relevant anti-crisis comms must be developed and implemented in a timely manner.
  • Ensure regular issue jumps featuring the company’s key spokespeople.
  • Learn Group-IB’s metrics to measure PR effectiveness of the campaigns, participate in the preparation of PR performance reports.

RELATED FIELDS OF RESPONSIBILITY AND INTERACTION WITH OTHER DEPARTMENTS:

  • Ensure wide coverage of the company’s events in international mass media.
  • Liaison with marketing divisions, using news opportunities (exhibitions, presentations, conferences, etc.) to ensure that the company’s reputation benefits from the attraction of public attention through the media.
  • Cooperate with other divisions concerning PR support issues:
  • Launch of new products and services (marketing, development);
  • Participation in the promotion of PR achievements internally (internal communications);
  • Participation in the implementation of social programs and special corporate projects (internal communications, HR);

WHAT ELSE WE APPRECIATE IN OUR TEAM:

  • Share our values and understand our mission — fight against cybercrime.
  • 3+ years of work experience preferably in information security, IT or high-tech industry.
  • Able and willing to dive deep into complex topics, analyse them, assess the risks, and give enough attention to details when preparing content for the media and the corporate blog.
  • Have necessary skills to communicate with international media and relevant journalists.
  • Fluent in English.
  • Ready to work in a dynamic environment.
  • Willing to take responsibility.
  • Proactive and creative, because we have no boring tasks.
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Customer Service Manager, Malaysia/Philippines

ABOUT THE ROLE:

The DRP Customer Service Manager is responsible for planning project activities, customer support and training, and monitoring the quality of customer support with respect to the company's internal service standard throughout the project life cycle, including prioritising the product and customer requirements, defining the product concept for the customer and working closely with analysts and product business managers to ensure customer satisfaction goals are achieved.

TASKS TO SOLVE:

  • Customer onboarding through initial briefing, systematic training and interim meetings
  • Developing, regular adjustments and subsequent execution of the project work plan with the customer
  • Regular communication with the customer and the project team, following up and adjusting the organisation of the workflow in the production department
  • Proactive identification of any problems with the customer and project activities to minimise negativity and build customer loyalty/satisfaction
  • Timely notification and holding concise discussions with the customer about new trends, features and interesting facts related to project activities
  • Providing regular spot support to the client in non-standard enquiries and dealing with incidents of varying levels of complexity
  • Preparing materials and executing project safeguarding activities
  • Constant interaction with technical systems and cyber threat intelligence platforms
  • Carrying out local/global customer satisfaction surveys, developing long-term strategic relationships with key accounts
  • Keeping project databases up to date, including work in planning, project management, and helpdesk systems
  • Working on developing and upgrading internal business processes

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • English language skills at C1 or higher level (including a background in technical English)
  • BA/BS education degree
  • Work experience of more than 2 years
  • Basic understanding of networking technologies
  • Basics of Cyber Threat Intelligence or Digital Risk Protection class information security systems
  • Ability to maintain reports, analyse information, find patterns and identify points of impact
  • Experienced in the position of client/account/pre-sales account manager in a B2B market
  • Solid communication and administration skills, with an ability to communicate clearly with customers, colleagues and partners
  • Experienced in managing internal customer experience development projects (collecting, organising feedback, working with the Customer Journey Map)
  • Strong presentation and public speaking skills
  • Skilled in service-desk systems interaction
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Pre-Sales Manager, Mexico

ABOUT THE ROLE:

You will be located in Mexico and lead pre-sales activities across the LATAM region. You will be working with Group-IB clients to deliver deployment and customization of solutions at the Customer’s site. As a technical advisor to the client you will make sure a successful solutions’ functioning and sales support to the team.

TASKS TO SOLVE:

  • Provide strong client engagement.
  • Formation of customer expectations from the results of services.
  • Preparation of project documentation.
  • Elaboration with customers of the product implementation architecture.
  • Management and control of pre-sale activities.
  • Conducting of seminars and trainings.
  • Delivery, installation and configuration of Group-IB solutions at the Customer’s site.
  • Remote deployment and customization of solutions.
  • Ensuring the functioning of the solution on pilots and during the subscription.
  • Technical customer support.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • At least 5 years’ experience in Pre-Sales activities in high-tech industry.
  • Knowledge of practical information security (main threats, fraud landscape, vulnerabilities and protection technologies, a common understanding of how a botnet works, what kinds of malware exist, how fraudsters usually operate, and so on).
  • Highly developed technical capability across a wide range of anti-fraud solutions (sessional anti-fraud, transactional anti-fraud).
  • Ability to convey technical information into the business language.
  • Strong understanding of modern (including mobile) operating systems.
  • Strong understanding of modern cryptography.
  • Ready to learn and develop your skills to become a leading expert in the field.

WHAT ELSE WE APPRECIATE IN OUR TEAM:

  • Knowledge of network technologies (HTTP, DNS, DHCP, IP, OSI/ISO, SSL/TLS, VPN, etc.).
  • Knowledge of different Operating Systems.
  • Knowledge of the architecture of web, android and iOS applications.
  • Knowledge of web technologies (browsers, web servers, general understanding of HTML/CSS, JS, frameworks, different protocols, etc.).
  • Fluent in English (local language is an advantage).
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Pre-Sales Manager, Italy

ABOUT THE ROLE:

You will lead pre-sales activities within European markets. You will be working with Group-IB clients to deliver deployment and customization of solutions at the Customer’s site. As a technical advisor to the client you will make sure a successful solutions’ functioning and sales support to the team.

TASKS TO SOLVE:

  • Forge strategic relationships with various internal teams (field sales, channel partners, other pre-sales, engineering teams and marketing) to effectively generate and manage business activities.
  • Provide strong client engagement.
  • Formation of customer expectations from the results of services.
  • Preparation of project documentation.
  • Elaboration with customers of the product implementation architecture.
  • Management and control of pre-sale activities.
  • Conducting of seminars and trainings.
  • Delivery, installation, and configuration of Group-IB solutions at the Customer’s site.
  • Ensuring the functioning of the solution on pilots and during the subscription.
  • Technical customer support.
  • Become a true expert with Group-IB's solutions to best qualify potential sales opportunities.
  • Focus mostly on Cybersecurity solutions like XDR, Threat Intelligence, as well as other services and products in Group-IB.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • You are a hunter and results-driven person in nature.
  • At least 3 years’ experience in Pre-Sales activities in the high-tech industry or 5 years’ experience in cybersecurity.
  • Client-centric mindset and approach.
  • Excellent analytical, communication and presentation skills.
  • Strong passion for cyber security and high-tech technologies.
  • Have a knowledge of network technologies on CCNA level (DNS, DHCP, IP, OSI/ISO, email systems, SSL, VPN, SPAN, GRE, VLAN, etc.).
  • Familiar with NIST/MITRE ATT&CK frameworks.
  • Know how cryptography works and have basic OS architecture knowledge.
  • Threat hunting and incident response are familiar terms for you.
  • Understand principles of cybersecurity and the technologies used to ensure it on an enterprise level.
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Public Relations Manager, Amsterdam

ABOUT THE ROLE:

The main task of the Group-IB PR manager is to establish an impeccable reputation for the company in the international market and to mitigate risks in the regions of operation by improving the company’s information openness and transparency.

TASKS TO SOLVE:

  • Participate in the creation of Group-IB’s comms strategy and shaping of the current information agenda for the relevant markets in the region.
  • Develop and launch PR campaigns, predict the effect of specific planned events on the company’s reputation.
  • Together with the Threat Intelligence, Digital Forensic & Incident Response and other experts, maintain the corporate blog: create and find new angles for presenting tech content (reports, research papers) for the public.
  • Interact daily with traditional and new media (business, social and political, trade) to promote the company’s technologies, services, and research and other stories related to the company's ecosystem.
  • Work with the Design and Digital teams to create relevant content for Group-IB's own corporate digital assets.
  • Analyze and respond to media queries, including in situations when the agenda changes drastically and the relevant anti-crisis comms must be developed and implemented in a timely manner.
  • Ensure regular issue jumps featuring the company’s key spokespeople.
  • Learn Group-IB’s metrics to measure PR effectiveness of the campaigns, participate in the preparation of PR performance reports.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • Share our values and understand our mission — fight against cybercrime.
  • Have three or more years of work experience preferably in information security, IT or high-tech industry.
  • Able and willing to dive deep into complex topics, analyze them, assess the risks, and give enough attention to details when preparing content for the media and the corporate blog.
  • Have necessary skills to communicate with international media and relevant journalists.
  • Fluent in English (local language would be an advantage).
  • Ready to work in a dynamic environment.
  • Willing to take responsibility.
  • Proactive and creative, because we have no boring tasks.

RELATED FIELDS OF RESPONSIBILITY AND INTERACTION WITH OTHER DEPARTMENTS:

  • Ensure wide coverage of the company’s events in international mass media.
  • Liaison with marketing divisions, using news opportunities (exhibitions, presentations, conferences, etc.) to ensure that the company’s reputation benefits from the attraction of public attention through the media.
  • Cooperate with other divisions concerning PR support issues:
  • Launch of new products and services (marketing, development);
  • Participation in the promotion of PR achievements internally (internal communications);
  • Participation in the implementation of social programs and special corporate projects (internal communications, HR).
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Cyber Investigation Specialist , Amsterdam

ABOUT THE ROLE:

Our team investigates various types of cyber incidents starting from financial fraud schemes, scams and phishing, up to network intrusions, ransomware operations and malware campaigns.

As a cyber investigation specialist, you will be handling cyber incidents and uncovering threat actors in European region and even beyond. Collecting data about reported incidents, analyzing digital evidence, researching the threat actor’s infrastructure leveraging OSINT techniques and our custom research tools will be the main focus of your work.

TASKS TO SOLVE:

  • Processing data about cyber incidents and assisting customers in response and data collection.
  • First-line case analysis, preliminary assessment of the incidents, defining research vectors.
  • Discovering network infrastructure, digital assets and other indicators pertained to threat actors.
  • Performing OSINT, social analysis and tracking threat actors across the clear, deep and dark web.
  • Conducting forensic study of digital evidence (file system images, logs, emails and other incident related data).
  • Composing well-structured investigation reports in English.
  • Participating in process of development new ways of collecting and analyzing intelligence data.
  • Assisting with creating educational materials and programs related to cyber investigations, digital forensics, TI and OSINT.
  • Taking part in writing articles, blogs and researches about cyber investigations, threat intelligence or digital forensics.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • 2 years’ experience working in cyber security field, IT services organization or similar environment.
  • Applied experience in threat intelligence, OSINT investigations and/or digital forensics, performed own researches, analytical studies or projects.
  • Perfect understanding of network basics: TCP/IP stack protocols and related Internet technologies (SSL, DNS etc.)
  • A solid grasp of operation principles of network infrastructure organization (ISPs, hostings, IP, DNS, domain resolving).
  • Familiarity with OSINT gathering methods, techniques and tools.
  • Knowledge of key aspects of digital forensics, understating how modern operation and file systems work.
  • General knowledge of Linux-based systems. Familiarity with bash (or other shells), familiarity with key commands, processes and related file system.
  • Strong data analysis and correlation skills with comfort to work through various data sets.
  • Have good oral and written communication skills, ability to collaborate in a team-based environment.
  • Written and spoken fluency in English, knowledge of Dutch or other European language might be an advantage.

WHAT ELSE WE APPRECIATE IN OUR TEAM:

  • Experience working as a Threat Intelligence Specialist or performing CTI-related tasks in another cyber security team.
  • Experience in investigation/threat intelligence report writing and presentation in English language.
  • Bachelor’s and Master’s degree in Information Security, Digital Forensics or Computer Science (acquired or in progress).
  • Programming skills, ability to automate processes. Understanding of code functionality, at least, with one of following (php/python/js) will be an extra advantage.
  • Familiarity with web application security essentials and related toolset.
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Business Development Manager, KSA

ABOUT THE ROLE:

You will be located in KSA and hunt in your territory, drive new business opportunities by being a spokesperson for Group-IB. You feel comfortable speaking with C-Level executives as well as the most highly skilled threat intelligence or anti-fraud specialists about cybercriminals and APTs, or Fraud Techniques and how to defend against them including credential stuffing, brute force attacks on websites, and bot activity to conduct price-scaping. You will hunt new business and maintain those customers you have by being the go-to person for the above topics.

TASKS TO SOLVE:

  • Develop and manage customer accounts in KSA region, hunt for new business.
  • Identify, manage, and close multiple opportunities and projects at the same time.
  • Develop our commercial business in your territory and ensure accurate overview and forecasts.
  • Target, educate, and persuade new customers to use Group-IB products.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

  • 3+ years of closing/quota carrying experience in the software industry, preferably within security, extra points for threat intelligence, or an actor-centric cyber security company.
  • BA/BS or equivalent combination of education and experience.
  • Track record of success consistently exceeding overall goals in security technology sales.
  • Entrepreneurial drive and ability to sell creative solutions into new markets.
  • Confidence and track record building a new territory.
  • Comfortable calling at the senior executive level.
  • Highly effective written, presentation, and closing skills.
  • Ability to travel extensively.
  • Dynamic, high-energy self-starter.
  • Experience with information security or threat intelligence a plus.
  • Fluency in English and any local language.
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