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Gartner recent report is a trusted report for businesses to understand the DFIR market, evaluate trends, refine requirements, and identify market players.
DFIR Retainer - Need or Mandate?What’s in a DFIR Retainer?DFIR Requirement: Making the Right ChoiceIntroducing AI to Fill DFIR GapsWhile DFIR retainers are procured through service providers with set capabilities around investigating, assisting, mitigating, reporting, and liaising (more in the report), Gartner states that access to knowledgeable incident responders is critical to reducing the window, impact, and severity of security incidents.
Gartner, Market Guide for Digital Forensics and Incident Response Retainer Services
Carlos De Sola Caraballo, Steve Santos, Wam Voster, Will Candrick, Wayne Hankins, 23 July 2025
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Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Group-IB insists businesses assess their need against the Gartner recommended criteria — outlining what to look for before making a decision.
Analyze the capabilities, strengths, and experience of each vendorSLA response timesPrepaid vs. zero-hour modelsAbility to handle cyber and physical systemsOn-prem or remote supportForensic evidence handling processIntegration with existing MDR/managed servicesThe 40 vendors named in this Market Guide represent providers of DFIR services. They include MSSPs and MDR companies, as well as technology and consulting vendors. We list the vendors about which Gartner has received the most client interest, recognizing Group-IB for its Incident Response Retainer Services.
To get more of the report’s equally important insights, check out the report or reach out to our experts.
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