Solution Engineer Intern (Fraud Protection)

WHAT DO WE DO:
Group-IB is a partner of INTERPOL, Europol, and a leading cybersecurity and digital identity protection solutions provider.

We are protecting the largest organizations and financial institutions worldwide from online fraud, threat actors and scam campaigns. Our work helps secure the lives of over 300 million users of online banking, e-commerce and e-government portals.

WHAT YOU WILL DO:
You will support the Solution Engineering department by learning and understanding the customer and market requirements, ensuring business alignment. You will get the opportunity to deep dive into the challenges of combating online fraud and design robust solution architecture.

As a Solution Engineer Intern, you will work closely with our Solution Engineers to help formulate and lead technical / functional support activity to prospective clients and customers. You will be responsible for assisting in providing technical support and assistance to the sales team throughout the sales process. You will be given the hands-on opportunity to develop your technical knowledge and communication skills.

The majority of our customers are financial institutions. You will act as a technical advisor to the client, working with various departments, such as, project management, development as well infrastructure teams to deliver deployment and customization of solutions at the Customer’s site and remotely.

WHAT YOU WILL LEARN:

• Provide support to the Team in project documentation and deliver key technical documentation
• Support the elaboration of the product implementation architecture with customers
• Support the delivery, installation and configuration of Group-IB solutions at the Customer’s site
• Assist with technical support and consultation on how to implement Mobile SDK & JS
• Support remote deployment and customization of solution
• Collaborate with internal and external stakeholders, in understanding and clarifying scope of work, plan project timelines to establish project goals, objectives and deliverables
• Support the team with technical issues where necessary

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

• Degree (or final-year student) in Information Security, Computer Science, or Cyber security
• Good understanding of network technologies (TCP/IP)
• Experience with Python/JavaScript/TypeScript or another programming language
• Mobile development experience: Swift, Objective-C, Java, Flutter, React Native, etc.
• Customer-oriented approach: Good sense of urgency, going deep into customer’s problems and propose a solution

WHY CHOOSE GROUP-IB

•  Your happiness is important to us. We want every single team member to be happy.
• Continuing professional development. At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.
• A team with extensive international expertise. Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies. Group-IB’s members are located in 25 countries and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us. Group-IB’s employees speak many different languages and understand one another. We respect each other’s beliefs, share common values, and strive toward the happiness of every employee.
• Flexible schedule. Group-IB does not have fixed working hours. You choose your own schedule. We adhere to the principle advocated by Steve Jobs: “We have to work not 12 hours, and head.”
• We have an incentive program that helps employees achieve certifications at the company’s expense.
• Challenges. A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
• The initiative is rewarded. At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.