Senior Presales Engineer
What makes the role special
Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.
Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.
ABOUT THE ROLE
You will be a part of the pre-sales team within the GCC region. You will be working with Group-IB clients to deliver deployment and customization of solutions at the Customer’s site. As a technical advisor to the client, you will make sure of successful solutions’ functioning and sales support to the team.
YOUR MISSION
- Build strategic relationships with various internal stakeholders including field sales, channel partners, and other pre-sales professionals, engineering teams, and marketing to drive, generate and support business development activities.
- Participate in pre-sales activities including, but not be limited to, conducting Proof of Concepts (PoC), scoping & architecting solutions including HLD, LLD, building BOQ, writing proposals, delivering product specific presentations, technical training & seminars for channel partners and clients.
- Provide strong client engagement as a trusted advisor to understand technical & business objectives and mapping them with Group-IB’s products
- Define and manage client expectations regarding the outcomes and deliverables of proposed services and solutions.
- Develop and maintain strong relationships with key technical decision makers and influencers within the target customers this include but not limited to presenting and articulating our value proposition to customers at all levels within the organization both technical and business audience (including C-levels)
- Preparation of project documentation, including the sales bid process by responding to complex RFIs & RFPs.
- Elaboration with customers of the product implementation architecture.
- Project Management and control of pre-sale activities.
- A major focus will be on XDR and Threat Intelligence, and other regional deals related to Group-IB products portfolio and its combination.
- Ensuring the functioning of the solution on pilots and during the subscription by aligning with client’s use-cases, success criteria, integration needs, post sales support etc .
- Become a true expert with Group-IB’s solutions to best qualify potential sales opportunities.
- Investigate and optimize a solution’s fit to the requirements of an opportunity, both current and future.
- Collaborate with the marketing team to undertake demand-generating activities such as trade shows or customer workshops.
WHAT WE ARE LOOKING FOR
- Minimum 10+ years of experience in an Information Security Pre-Sales, Solutions Engineering, or similar senior customer-facing role.
- Strong client-centric mindset with the ability to manage and prioritize multiple opportunities.
- Excellent analytical, communication, and presentation skills.
- Strong passion for cyber security and high-tech technologies.
- Have strong hands-on knowledge of networking technologies & fundamental concepts (Routing & switching, Communication Protocols, DNS, DHCP, IP, OSI/ISO, email systems, SSL, VPN, SPAN, GRE, VLAN, etc.).
- Familiarity with widely accepted frameworks such as NIST and MITRE ATT&CK
- Strong technical proficiency across a broad range of cybersecurity solutions, including NTA, IPS/IDS, Firewalls, Email Security, Sandboxing, Antivirus/EDR, XDR, and Threat Intelligence platforms.
- Comfortable with concepts like threat hunting and incident response in an operational Security Operations Center (SOC) environment.
- In-depth awareness of the cybersecurity market landscape, including leading vendors and evolving technologies.
- Understand the principles of cybersecurity and the technologies used to ensure it on an enterprise level.
- Fluent in Arabic and English is required, both written and verbal.
- Understanding of SOC operations, including threat hunting and incident response concepts.
- Strong knowledge of the cybersecurity vendor and technology landscape.
WHAT SETS YOU APART
- Professional security related qualifications such as CISSP, CISM, CRISC, CISA, GIAC, CCIE or equivalent are highly desirable.
WHY CHOOSE GROUP-IB
Group-IB is a global leader in cybersecurity technologies that investigate, predict, prevent, and fight digital crime. We help organizations reduce risk and protect trust. Trusted by governments, major industries, and law enforcement, we deliver adversary-focused, predictive threat intelligence and cyber fraud fusion solutions that detect, analyse, and mitigate regional and country-specific digital crimes.
- Work with real stakes. Group-IB investigates active cybercriminal groups, responds to breaches affecting critical infrastructure, and develops technologies used by law enforcement agencies including INTERPOL, Europol, and Afripol across 60+ countries. We've conducted 1,550+ cybercrime investigations alongside 600+ enterprise customers globally. When you join Group-IB, your work directly disrupts digital crime.
- Grow your way. Choose your own path: deepen your craft as a technical expert, step into leadership, move across to another team, or relocate to one of our Digital Crime Resistance Centers across the Americas, Europe, the Middle East & Africa, Central Asia, and the Asia-Pacific. Your growth is our growth — Group-IB's expansion across 60+ active country operations means real career acceleration.
- We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications in forensics and penetration testing. You don't have to choose between doing the job and advancing your credentials.
- Work alongside industry leaders. Our Unified Risk Platform — Threat Intelligence, Digital Risk Protection, Attack Surface Management, Managed XDR, and more — is recognized by Gartner, Forrester, KuppingerCole, and Datos Insights. Frost & Sullivan named us a 2025 Global Technology Innovation Leader. When you work here, you're building technologies that set the industry standard.
- Real challenges, real expertise. You'll take on complex, real-world problems alongside adversary-centric researchers and incident response experts spread across six continents. We've built 21+ years of proprietary telemetry through 1,500+ joint investigations. No two threats look alike — and neither do the skills you'll develop.
- A team that is genuinely international. Our people come from different countries, speak different languages, and bring different perspectives. What connects us is a shared mission: fighting cybercrime and making the world safer. We care about your wellbeing and happiness as much as your output.