Background
European countries remain a prime target for cybercriminals — based locally or in other parts of the world — on account of their developed economy and limited awareness of some types of cybercrime among the general population. At the same time, the region’s large number of hosting providers and data centers make it a hotspot for malicious infrastructure.
Now more than ever, the financial sector in Europe is vulnerable to many types of cyberattacks, ranging from sophisticated APT (Advanced Persistent Threat) groups to organized crime syndicates and individual hackers. These threats exploit various vectors (including social engineering, phishing, and malware) to compromise sensitive financial data. The financial services were among the top five most targeted industries in 2023, Group-IB experts report.
With dependency on digital infrastructures in the financial sector only increasing, CSIRTs play a vital role in cyber resilience. Their responsibilities range from identifying and preventing security incidents to disseminating threat intelligence and supporting incident recovery. For FIN-CSIRT, protecting banks in Serbia against these emerging threats meant finding a solution that could comprehensively monitor and manage the entire threat landscape.
Challenges
FIN-CSIRT’s primary challenge was gaining visibility into the vast and complex cyber threat landscape affecting its members. The fact that the financial institutions under its protection differed in size and maturity meant that a flexible and scalable approach to threat management was needed. Existing solutions didn’t give enough data and flexibility to manage the entire threat landscape.
At the same time, FIN-CSIRT faced increasing regulatory requirements, particularly around third-party monitoring (including critical vendors and the supply chain). Regulatory frameworks such as NIS2, DORA, National Bank Regulations, the Law on Information Security, and the Law on Personal Data Protection demanded rigorous oversight — further compounding the need for an adaptable, powerful solution.
Initial pain points:
- Complex and fast-moving cyber threat landscape
- Different organization size and maturity level
- Lack of customizable and single-interface solutions
- Tightening regulatory requirements
- Limited staff and time resources
- Rising threats to the financial sector




