Incident Response Retainer

Contain an incident within hours and minimize the impact of a breach

Get 2 free months for yearly subscription

Group-IB is a leading provider of high-fidelity threat intelligence, best‑in‑class anti-apt and anti-fraud solutions. Group-IB is ranked among the best threat intelligence vendors in the world by Gartner, IDC and Forrester

17 yearshands-on experience60 000+hours of incident response360+world-class cybersecurity experts

Why global companies choose Group-IB Incident Response Retainer?

Synergy of security servicesA wide range of technical and strategic services to build a proactive approach to incident response
Shortest response timeSigned SLAs to guarantee timely service and 24/7 emergency response
Discounted rate for extra hoursFlexible terms of the Retainer & discounted rate for additional consulting services
Repurposing unused hoursA variety of proactive, reactive and educational services for repurposing prepaid hours

Explore a variety of Incident Response Retainer levels

Lite

Brief description
Upfront costs, SLA
Service duration
1 year
Number of prepaid hours
46
SLA: Initial remote response
7 hours
SLA: Onsite response
Best effort
Incident Response Educational Workshop (2 days onsite)
No
Incident Response Readiness Assessment (Pre-IR) – module 1
No
Discounted rate for additional consulting hours
No
Repurpose unused pre-paid hours for other services
No

Standard

Brief description
Upfront costs, SLA, 2-days IR workshop
Service duration
1 year + 2 free months
Number of prepaid hours
100
SLA: Initial remote response
5 hours
SLA: Onsite response
48 hours
Incident Response Educational Workshop (2 days onsite)
Yes
Incident Response Readiness Assessment (Pre-IR) – module 1
No
Discounted rate for additional consulting hours
Yes
Repurpose unused pre-paid hours for other services
Yes

Premium

Brief description
Upfront costs, SLA, repurpose of unused hours, Pre-IR
Service duration
1 year + 2 free months
Number of prepaid hours
250
SLA: Initial remote response
3 hours
SLA: Onsite response
30 hours*
Incident Response Educational Workshop (2 days onsite)
Yes
Incident Response Readiness Assessment (Pre-IR) – module 1
Yes
Discounted rate for additional consulting hours
Yes
Repurpose unused pre-paid hours for other services
Yes
FeatureLiteStandardPremium
Brief descriptionUpfront costs, SLAUpfront costs, SLA, 2-days IR workshopUpfront costs, SLA, repurpose of unused hours, Pre-IR
Service duration1 year1 year + 2 free months1 year + 2 free months
Number of prepaid hours46100250
SLA: Initial remote response7 hours5 hours3 hours
SLA: Onsite responseBest effort48 hours30 hours*
Incident Response Educational Workshop (2 days onsite)NoYesYes
Incident Response Readiness Assessment (Pre-IR) – module 1NoNoYes
Discounted rate for additional consulting hoursNoYesYes
Repurpose unused pre-paid hours for other servicesNoYesYes
* For EMEA, for other geographical markets – please contact your manager

Sign up for a 1-year Incident Response Retainer
+ get 2 extra months for free

Subscribe

Additional services for repurposing prepaid hours

Proactive services
  • Penetration Testing
  • Red Teaming Assessment
  • Incident Response Readiness Assessment
  • Compromise Assessment
Educational programs
  • Digital Forensics
  • Incident Investigation
Reactive services
  • Incident Response
  • Malware Analysis
  • Digital Forensics

Get special offer

As part of the promotion, clients will receive two additional free months of subscription to the Incident Response Retainer service. As such, after the activation, the service period will be 14 months instead of 12 months. The promotion applies to the Standard and Premium packages of the Incident Response Retainer service.

To participate in the promotion, fill out the feedback form on our website, and a Group-IB manager will contact you shortly. Offer is valid through 08/31/2020 inclusive upon signing of a contract.

Report an incident

24/7 Incident Response Assistance +65 3159-4398

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