Gartner® Report Emerging Tech: 5 Elements to Prevent Digital Commerce Fraud
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Gartner® Report Emerging Tech: 5 Elements to Prevent Digital Commerce Fraud

The essential part of constructing a 'secure' digital commerce experience isn’t just centered around browsing and transaction initiations. Securing every touchpoint in the user journey is critical. While threats such as Account Takeover (ATO) and card payment fraud have been persistent, fraud can extend beyond checkout (post-payment).

The need for actionable intelligence, pre-fraud insights, and tangent tool integrations for real-time fraud protection and broader attack surface management is critical. This directs to the need for fraud intelligence, business logic abuse prevention, market collusion detection, ATO mitigation, and post-payment fraud prevention. The latest Gartner report dives into the specific challenges and use-cases of each.

 

While the latest Gartner® report focuses on digital retail needs and shifts in fraud protection, the approach for a more holistic layered fraud defense is also relevant to other industries.

Group-IB’s interpretation of the report

The latest Gartner® report offers an insightful and comprehensive analysis of the shifting technology requirements to address emerging avenues of fraudulent activities. Fraud intelligence is necessary to facilitate real-time detection and pre-emption and integrate adjacent cybersecurity tools for updated threat intelligence (CTI) and monitoring, fraud prevention (FP), and mitigation with takedown mechanisms.

 

 

The Gartner® report mentions Group-IB as one of the Representative Vendors offering these combined capabilities.

 

The report also hints at organizations building a cyber-fraud fusion security posture (see Emerging Tech: Security — Cyber-Fraud Fusion Is the Future of Online Fraud Detection), for which it conducted a detailed analysis, previously mentioning Group-IB as one of the two vendors offering the capability.

Gartner, Emerging Tech: 5 Elements to Prevent Digital Commerce Fraud, 15 February 2024, Dan Ayoub.

 

Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

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How does Group-IB Fraud Protection help organizations build holistic defenses?

Fraud Intelligence

 

Group-IB’s Fraud Matrix provides a standardized, multi-layered analysis of evolving threats. It ensures that insights from the cyber threat landscape are directly incorporated into online fraud prevention rules and policies, improving their effectiveness. By combining Cyber Threat Intelligence (CTI) with cybersecurity Tactics, Techniques, and Procedures (TTPs), the tool helps break down the execution of different fraud strategies.

 

Fraud Protection


Group-IB Fraud Protection can stop a wide range of fraud types on e-commerce platforms, including:

 

  • Account Takeover (ATO)
  • Card Fraud, card testing, and Card Not Present (CNP) Fraud
  • Identity Theft
  • Shipping Fraud
  • Return Fraud
  • Buy Now, Pay Later (BNPL) Fraud
  • Chargeback Fraud
  • Friendly Fraud

 

Group-IB’s Fraud Protection platform can detect these activities by analyzing various factors, including:

Device Fingerprinting:

Create unique device fingerprints based on a combination of both constant (hardware) and variable (software) parameters.

Behavioral Analytics:

By analyzing deviations from a user's typical behavior (e.g., typing patterns, mouse movements, login locations), the platform can identify potentially unauthorized access, even if the fraudster has the correct credentials.

Advanced Bot Detection:

Advanced Bot Detection:

Geoprofiling:

Geographic data and user locations are analyzed to detect anomalies, such as multiple accounts originating from the exact location or suspicious IP addresses associated with fraudulent activity. This further aids in identifying multi-accounting attempts, with an accuracy of up to 150m2 on mobile devices.

Dark Web & Telegram Monitoring:

The platform actively scans the dark web and Telegram channels for any mention of compromised accounts or schemes targeting your platform, including discussions related to multi-accounting practices.

Antidetect Browser Detection:

The platform can identify and flag the use of antidetect browsers, which fraudsters often employ to mask their digital fingerprints and create multiple accounts.

Global-ID:

The platform leverages Group-IB's network effect by receiving intelligence from other clients on device risk profiles, further enhancing the ability to identify and link multiple accounts associated with potentially fraudulent devices.

Detecting Anonymizing Tools:

Group-IB's IP Intelligence can flag IP addresses associated with VPNs, proxies, or Tor networks. This helps identify fraudsters attempting to mask their actual location or identity to bypass security measures or commit fraud.

 

Benefits of Group-IB Fraud Protection

 

By using Group-IB’s Fraud Protection platform, e-commerce businesses can:

Reduce fraud losses:

The platform can help businesses detect and prevent fraud, reducing financial losses.

Improve customer experience:

The platform can help businesses improve customer experience by reducing false positives and improving fraud detection accuracy.

Increase operational efficiency:

The platform can help businesses to increase operational efficiency by automating fraud detection and prevention tasks.

Real-time Fraud Detection

We continuously monitor user actions and compare them against both individual and median models. If there are deviations, alerts are triggered, and a risk score is assigned based on the severity of the anomaly. This helps identify pre-fraud behaviour to detect early indicators of compromise.