Get 24/7 incident response assistance from our global team
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- EU & NA: +31 20 890 55 59
- MEA: +971 4 540 6400
Get 24/7 incident response assistance from our global team
Please review the following rules before submitting your application:
1. Our main objective is to foster a community of like-minded individuals dedicated to combatting cybercrime and who have never engaged in Blackhat activities.
2. All applications must include research or a research draft. You can find content criteria in the blog. Please provide a link to your research or research draft using the form below.
The Services Retainer is your master key to comprehensive protection.
Address all security challenges, from urgent incidents to long-term
improvements, within a single flexible agreement.
of organizations know that incidents are a matter of when, not if
of organizations feel confident in their current security skills
of specialists report a sharp rise in ransomware, supply chain compromise, and AI-powered phishing
You gain instant access to world-class experts for proactive resilience and SLA-backed incident response,
which ensures your business stays secure against sophistic attacks

Buying cybersecurity services separately often means fragmented coverage, inconsistent SLAs, and delayed access to experts. The Services Retainer consolidates every Group-IB capability into one agreement and ensures instant access, predictable spend, and a continuous cycle of improvement.
True protection is an ongoing project. Our map shows how Group-IB services support every stage of maturity,
from routine response to visionary strategy, across reactive, proactive, and development needs.
Incident response remains at the core, backed by strict SLAs, while preemptive and strategic services
strengthen your defenses against new threats and long-term risks.
Emulation of attacker behavior to uncover how AI systems inside an organization can be manipulated, misled, or exploited
Learn MoreComplex multi-step process to identify, locate, and eliminate cybersecurity incidents
Learn MoreEvaluation of SOCs against the SOC-CMM Model and the Group-IB SOC Framework
Learn MoreAssessment and documentation of organization-specific cyber threat landscapes
Assessment service to identify ongoing or past security breaches that includes threat detection and actionable recommendations
Learn MoreCyber threat intelligence and hypothesis-driven telemetry analysis to uncover any threats that successfully evaded security mechanisms
Assessment focused on detecting and mitigating risks of cyber fraud
Identifying gaps in existing security controls and assessing the controls against industry standards
Digital and mobile forensics services that include acquiring, storing and analyzing electronic evidence from digital media and mobile devices
Learn MoreInvestigations into external threat actor models and insiders for the purpose of identifying cybercriminals behind attacks and bringing them to justice
Learn MoreGoal-based assessments performed using advanced technologies by our team of experts to identify any attack vectors
Learn MoreAn evaluation that identifies and prioritizes security vulnerabilities within an organization's network, systems, and applications
Learn MoreRealistic scenario-based simulation led by expert facilitators to assess and improve an organization’s incident response and crisis management capabilities
Learn MoreFull-scope cyber-attack simulation aiming to evaluate an entity’s defenses and response capabilities
Learn MoreDevelopment or enhancement of SOC capabilities, processes, and technologies, building SOCs from scratch
Learn MoreAssessment service to verify an entity’s readiness for incident response
Learn MoreTraining course for SOC managers, SOC architects, and security managers that covers strategies and practices for building, assessing and maintaining security operations centers
Learn MoreTechnical training programs covering incident response, digital forensics, threat intelligence, malware analysis, and other key areas to develop cybersecurity skills
Learn MoreA series of strategic management workshops designed to improve cybersecurity posture
Establishing or enhancing threat intelligence capabilities within an organization
Collaborative exercises combining red and blue teams to test and improve an organization’s security measures
Instructor-led awareness session introducing the fundamentals of cybersecurity for non-technical audiences or cybersecurity trends and response best practices for technical audiences
Visionary
Strategic
Tactical
Routine
Reactive
Proactive/Assessment
Development






A services retainer is an agreement that gives your organization a set number of prepaid service hours with Group-IB. You can use these hours for any service from our portfolio or for custom projects within our areas of expertise. The retainer ensures immediate access to expert support without the delays of new contracts or purchase orders.
An incident response retainer focuses on handling and containing security incidents. A services retainer includes the same SLA-backed emergency response but prepaid hours can also be used on proactive work such as red teaming, SOC development, security strategy, and employee training.
One agreement simplifies vendor management, reduces administrative overhead, and ensures that costs remain predictable. It covers all cybersecurity needs through a single framework and allows for hours to be reallocated as priorities change.
With the Services Retainer, experts from different cybersecurity domains work together on your project to provide a comprehensive and coordinated approach to every challenge.
The retainer includes 24/7 incident response with predefined SLA times. Group-IB can mobilize senior responders quickly, either remotely or on-site, to contain incidents and restore operations.
Yes. Prepaid hours can be reallocated to different services as priorities change. The flexibility means that you can adapt to evolving threats and business needs without waiting for new contracts.
The retainer covers more than 30 services from Group-IB’s portfolio, including incident response, digital forensics, compromise assessments, red teaming, risk assessments, SOC consulting, architecture reviews, and training courses. You can also request custom projects. We’ll build a team of experts for your case and develop a clear plan to address your challenge.
Yes. The retainer is designed to fill skill gaps by providing instant access to Group-IB’s global team of threat hunters, analysts, consultants, and trainers. It is equally valuable for immature and mature teams that want to expand capacity without increasing headcount.
Every engagement is powered by Group-IB’s Unified Risk Platform, which includes our proprietary Threat Intelligence, Managed XDR, Fraud Protection, Digital Risk Protection, and other advanced technologies. This ecosystem combines real-time global insights, advanced detection, and automated response to ensure every engagement reflects the latest threat landscape and strengthens your protection.
The minimum commitment is a set number of prepaid hours, agreed at the start of the contract term. If your needs grow, additional hours can be added anytime.