Senior Sales Coordinator – Europe

About Group-IB

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses and citizens and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Each of us can help make the world a safer place.

Join us!

The role:

Our sales team keeps rocking each month, as our sales coordinator will play a big role as part of the sales operations function of bridging the needs of sales teams to complete the paperwork process to close the deals.

• Support the Sales Team and Business Operations team in Europe with administrative matters (eg. preparation of NDA/MOU, preparation and processing of contracts, filling up information of vendor information, etc).
• Analyze sales data and forecasts to identify trends, opportunities, and areas for improvement.
• Collaborate with Sales Operations, Management, and Sales Leaders to provide relevant insights and recommendations.
• Work closely with the Head of Sales/Sales Team Leads to gather reporting requirements and ensure data solutions align with business needs.
• Build strong relationships internally with our stakeholders in Europe, and collaborate effectively on cross-functional teams.
• Liaise with the legal and finance team advisors on all contract matters.
• Perform regular Salesforce data maintenance and ensure accuracy of reporting data.
• Monitor and follow up on payment terms and contract validity with clients.
• Actively track the progress of deals.
• Draft basic accounting documentation.
• Support in partner-related documents.
• Assist with any ad-hoc tasks as required by the team.
• Provide support and training to junior team members.

• Minimum of 5 years of experience in Sales Operations.
• Degree in business and management or equivalent work experience.
• Proven and significant experience in administrative support in a professional, fast-paced, high-profile environment.
• Fluent English. Spanish is a plus
• Solid communication skills.
• Excellent knowledge of MS Office (Word, Excel, PowerPoint).
• Prior experience working on Salesforce or other related CRM systems.
• Flexibility and a strong sense of responsibility.
• Strong interest in the cybersecurity industry and willingness to work with top professionals.
• Meticulous and well organized.
• Possesses a keen to learn attitude and is a team player.