Senior Technical Writer

This role is for someone who knows how to explain complex things clearly and simply. The technical writer will help users and teams understand how the product works — from system design to specific features and updates.

Documentation is treated as part of the product, not as an afterthought. The writer will work closely with developers, designers, and analysts.

There will be a lot of work with localization and AI tools like ChatGPT and DeepL — to speed up writing, improve readability, and adapt texts for different audiences.

• Create and maintain technical documentation for internal and external users: product architecture, APIs, data flows, and integrations
• Write product-related texts: interface copy, release notes, update descriptions, user guides
• Build and follow a consistent content strategy and tone of voice
• Conduct interviews with product teams and translate knowledge into readable documentation
• Contribute to localization processes and adapt texts for different markets
• Maintain internal knowledge base in Confluence and Jira
• Work with Git + Markdown for in-product documentation
• Use tools like Figma, JSON, CAT-tools for working with product copy

• English proficiency at C1–C2 level: ability to write and edit high-quality content
• Proven experience writing technical documentation for software products
• Ability to structure and analyze large volumes of information independently
• Familiarity with Git, Markdown, and collaborative documentation workflows
• Experience using AI tools like ChatGPT / DeepL / Perplexity / Google Gemini / Grok to improve readability and speed up translation